Virus & Malware Removal

Unfortunately, we now live in a world where each one of us using a PC, laptop or smartphone is exposed to the risk of those devices becoming infected with a virus or malware. Some people believe you can’t become infected if you’re using a Mac, iOS or Linux device, but the truth is if we aren’t sensible, any device can be infected. Of course, some will be more open to compromise than others. 

There are many routes of infection a virus can take and it would take so much time to write about all of them. I’d also probably miss a few. Of course, some will be more obvious than others, but if you’ve done any of the following you have put yourself at risk, although it doesn’t necessarily mean that you have become infected. Just because something can be used for malicious purposes, doesn’t mean it has been. 

• Given someone you don’t know remote access to your computer. This is a big problem nowadays, with criminals targeting the vulnerable and elderly by impersonating official organisations such as banks, Internet Service Providers, Microsoft and big retailers such as Amazon. If you’re a victim of this, please visit Scam Recovery
• Plugged an unknown USB device or disc into your computer. 
• Clicked a link in an e-mail from a source you don’t know. 
• Opened an attachment in an e-mail from an unknown sender. 
• Downloaded software from an untrusted website. 
• Used a torrent service to download music or videos. 

Of course, sometimes it will be more obvious than others that a device has been infected or compromised, it all depends on the intent of the source.

If you know your device has been infected or compromised and would like help eliminating the offending items to make it safe again, please get in touch. On the other hand, if you think you may have been infected and want the reassurance that your devices and network are safe again, we can help with that too – just let us know and we can arrange a consultation.